01924 480294     Free UK Delivery

Shipping & Tracking

Shipping

The delivery periods we advise are taken from our vast warehouse distribution experience and our close working relationships with our delivery partners. Please take note of those delivery periods prior to purchasing any of our products. There are no country exclusions.

- UK orders are sent by either via Royal Mail or Courier. These orders usually arrive to the buyer within 7 days after the item has been paid for, but allow up to 14 days for the product(s) to arrive as some problems may occur once we have passed the parcel on to the shipping service. If the customer has paid extra for faster postage then these time scales will change.

- International orders are sent via DPD and usually arrive within 28 days after the item has been paid for, please note that this is a maximum time scale as different parcel may end arriving at their destination quicker depending upon where they are travelling to and the methods of transport used to ship the parcel

Please note our warehouse is closed over the weekend and we only ship out orders Monday to Friday. If you wish to expedite your order to receive it faster, either call or email us to enquire about extra charges for faster shipping.

Most popular items are in stock in our warehouse but for items that are classed as Special Order, they may need to be ordered in directly from our suppliers. If there are any further delays with your order, we will be in touch with you promptly to make you aware of this.

Tracking

Every order that we send out of our warehouse will have a tracking number so you are able to track your parcel and know where it is. Once the parcel has been sent out with one of our courier services, you shall receive and email that shall contain your tracking number, you can click this number and it shall take you straight to the relevant courier services tracking page. You are also able to find the tracking number on the relevant order on the purchase history page, this shall also be hyperlinked so that it shall take you straight to the relevant courier services tracking page.


Want more information about your order, then please visit the Track My Order Page.

* To qualify for free international shipping the combined order price must be £100 before VAT is added.